Life Story Boards: A Tool for Connection and Compassion

By Evie Bancov, Volunteer Program Manager

Hospice volunteers play a vital role at the end of a patient’s life by offering presence, compassion and human connection during a deeply meaningful time. Through life review, listening as patients reflect on their memories, relationships and accomplishments, volunteers help individuals find dignity, closure and a sense of meaning in their lived experiences. This attentive listening affirms the patient’s identity beyond illness, reminding them that their story matters. For many patients, sharing their life narrative eases emotional distress, fosters peace and supports acceptance as life draws to a close. Hospice volunteers create a safe space where patients feel seen and heard, making the final chapter of life less lonely and more grounded in compassion.

Every patient has a story, a rich, beautiful history, that is meaningful and helps us care for them more fully. Lisa, Social Worker and Volunteer Coordinator in Newburyport, MA, has found a creative and compassionate way for patients with dementia to have their stories told. She works with her volunteers and the patients’ families to create “My Life” storyboards using information about the patients’ favorite things and events in their lives. Families share photographs and personal details, which volunteers lovingly transform into colorful storyboards. Hung in the patient’s room, these boards invite connection, helping caregivers, visitors and staff to see the person more fully. They spark conversation, recognition and moments of joy.

For individuals with dementia, recalling a lifetime of memories can be profoundly difficult. “My Life” storyboards help bridge the gap, gently telling the story when words cannot. Dianna, volunteer in Newburyport, explains, “The storyboard helps bring to life each person’s individual experience. I like to help make those connections for those no longer able to do so themselves.”

This is a gift to our patients in need of connection and understanding. Thank you to Lisa and her volunteers for helping our patients tell their stories!