Adding Extra Layers of Support: the Engage Program

Caring for patients and clients often goes beyond what happens in the home. That’s why we’ve introduced the innovative Engage program—for both personal care services and skilled home health patients—to provide extra layers of support that help keep individuals safe, connected and on track with their care.

Personal Care Services: Everyday Help That Makes a Big Difference

Personal care services are designed to support individuals with the daily activities that help them live comfortably and independently at home. This can include assistance with bathing, dressing, grooming, meal preparation, light housekeeping and companionship. Caregivers become a trusted presence in the home, making sure clients are safe, cared for and able to enjoy the highest possible quality of life.

Engage for Personal Care Services: Extra Oversight for Personal Care Clients

Engage for Personal Care Services strengthens this support by equipping caregivers with a quick and effective method to report:

• A hospital admission
• An ER or urgent care visit
• Signs and symptoms that may signal a change in condition

By ensuring these updates are communicated right away, Engage creates a stronger safety net. It empowers caregivers to be the eyes and ears in the home while giving families peace of mind that their loved one’s health changes won’t go unnoticed.

Skilled Home Health: Clinical Care in the Comfort of Home

Skilled home health brings together a team of healthcare professionals—such as nurses, therapists and social workers—to deliver medical care at home. This care may include wound care, medication management, chronic disease management, physical therapy or recovery support after a hospital stay. Skilled home health helps patients maintain their independence while receiving the clinical oversight they need to manage their health conditions.

Engage for Skilled Home Health: Interactive Support for Skilled Home Health Patients

Engage for Skilled Home Health adds another level of reassurance by combining technology with a personal touch. Through automated, personalized and interactive phone calls—paired with manual outreach—this program helps assess significant changes in health status. If concerns are identified, appropriate professionals are alerted to follow up directly with the patient.

The result is better communication, faster interventions and stronger support for patients navigating complex health needs at home.

Why Engage Matters

The Engage program reflects Elara Caring’s commitment to proactive care. By adding these extra layers of oversight, we reduce the risk of health complications, keep care teams informed and give patients and families confidence that help is just a call, or a caregiver’s observation, away.

Small connections can make a big difference in overall health and wellbeing. Engage is designed to keep those connections strong.

To learn more about in-home care and Engage, contact your local Elara Caring team.