Though our name has changed, our commitment to delivering exceptional in-home care remains the same. We’re honored to continue serving your community.
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The quality rating shows how a home health agency compares to others on measurements of their performance, like how often the agency began their patient’s care in a timely manner, or how often a patient got better at walking around. A rating of 3 to 3½ stars means the agency performed about the same as most agencies.
Over 50 is excellent. Above 80 is world class.
How do we know what our patients think of our care? We ask.
NPS stands for Net Promoter Score, which is a common metric used to measure customer experience. An NPS score measures customer loyalty by looking at their likelihood of recommending a given business.
We pledge to DEFINITELY:
“We care where you are” not only references our commitment to patient care but also our care providers. We care where you are in your career and foster your development. We also care where you are personally and offer flexible schedules to enable you to take care of both your patients and your family.
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